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Frequently Asked Questions (FAQs)

 

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What Items to bring for your first visit

When you arrive at the office, you will be asked to fill out the MCEA CLIENT INFORMATION PACKET. This set of forms enables us to better assist you in meeting your needs with the crisis you are trying to overcome. In addition, we will always need the following to process your request:

Picture ID
Usually a valid driver's license or state issued id. We require that the picture ID be of the person requesting assistance.

Social Security Cards
Bring cards for every household member who has one. We will make a copy of every one for our files.

Proof of income
Needed to qualify for certain grants and funding. This can be two most recent paycheck stubs, bank statement showing payroll deposits, a benefits award letter, verification of employment letter or other official document showing income and your name. YOU MUST BRING IN PROOF OF INCOME FOR EVERY MEMBER OF THE HOUSEHOLD WHO HAS INC0ME!


Some or all of the following will also be needed

Late utilities notice
Most recent bill from your electric provider showing date, your name and address (or proof that you live at that address), amount due, amount past due, any disconnect date. You can prove you live at an address when the bill does not bear your name by bringing a piece of other mail addressed to you at that location, school record, driver's license or other official document showing you connected to the address.

Late rent/mortgage notice
This must be provided by your landlord or lease manager, on letterhead. The Notice must include the date, your name and address, the amount past due, the usual monthly amount, and the word "Evict" somewhere on the page. If you are not in immediate danger of eviction, the Notice must include a warning that eviction will occur in the future if payment is not made. The letter must be signed by the landlord or lease manager. If your landlord is a private property owner instead of a business, the letter must be notarised.

Original Prescription slip
We will make a copy for our files. The Rx is usually a new treatment, but in some cases we are able to provide limited refills. MCEA will not fill prescriptions for painkillers or other controlled substances. The list of controlled substances changes frequently, so if you are unsure, call or bring it in for a check.
Texas Workforce Commission registration number
Needed if you are unemployed. All unemployed persons requesting assistance are required to register with TWC for job hunt assistance. You can speed through our process by paying a visit to TWC prior to coming here. (Put in a link here to the TWC website)

Awards letter for SSI or Social Security
You have this if you are on Social Security. We will need to see the most recent letter, dated within 12 months of your request for aid. If your spouse or dependent household member also receives benefits, bring their letters as well.
or
Recent Physician letter
If you are in crisis because injury or illness has reduced your income or greatly increased your expenses, bring in a letter from your Physician. This letter must show Doctor's Office letterhead, your name, date, estimate of length of time you will be unable to work or limits to ability to work, and Physician's signature.

Repair bill
If your crisis is a large unexpected repair expense, bring in the original bill, or a copy if you have paid it. Please note that MCEA requires crises to be unforeseen. A large repair bill on a vehicle more than seven years old is not considered "unforeseeable." In some cases, Heating and Cooling appliances my be replaced or repaired, regardless of age.

Hospital Bills
If your crisis involves a large medical expense, bring the bills. To qualify, you must be able to show that YOUR PAYMENT TOWARD THE BILL has caused you financial hardship.

Other
Any official document that proves your crisis, such as documents showing loss of income, loss of spouse, loss of child support, large unexpected repair bills, misc. medical expenses, or anything else that may prove your crises.

Posted By:

Montgomery County Emergency Assistance

Author:

Dawn Theaker

Date Modified:

05/22/2007

Date Posted:

05/10/2007

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